FAQ | Sumo Live

Why should I create an account?

If you create an account, you can shop next time without entering all personal and shipping details again. You can also have your list of frequently ordered items and hence can easily reorder these. Customers with accounts can also get details of our specials and promotions instantly.

Can I cancel the order?

You have the right to cancel/modify the order before your order is confirmed. However, you cannot cancel a COD order at your doorstep.

Can I modify my order?

You can call us to have your order changed. In case of online payment, our staff will guide you further.

What are types of payments do you accept?

We accept all types of Visa and MasterCard- Credit and Debit.

Can I place an order and pick-up it?

Yes, you can place your order online and pick-up it from our respective branches. Our customer service rep will contact you to update you and guide you regarding the pick-up time and date.

Why cannot I add a product to my cart when it is shown on the website?

This is due to the product not being in stock or being available in-store only.